Amman, Jordan – November 2023 – Globitel, a leading telecom and customer experience solutions provider, is proud to announce that it has successfully deployed its SpeechLog Retail for one of Kuwait’s largest telecom companies, Ooredoo Kuwait, rolling out the state-of-the-art solution across 80 shops—and more than 200 customer service agents—in record time. Globitel’s SpeechLog Retail …
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Globitel Will Share Its Operator Solutions and Innovations in Transformational Mobile Services Riyadh, KSA – November 30, 2023 – Globitel, a provider of telecom and customer experience solutions, is proud to announce its participation in the upcoming Mobile 360 exhibition, which will take place in Riyadh, Saudi Arabia, on December 5 and 6. The event, …
Amman, Jordan (July 8th, 2021) – Globitel, a leading customer care and telecom solutions provider, in cooperation with Comtech Telecommunications Corp.’s Location Technologies group, a world leader in secure wireless communication technologies, announce the successful implementation of location-based services for two of the biggest mobile operators in the Middle East. These top-tier operators in Saudi …
Amman, Jordan (May 2021) – Globitel, a leading telecom and customer care solutions provider, announces its release of an Order Management System (OMS) for operator companies. Globitel OMS is the newest addition to its Network Solutions portfolio and was developed to cater to operators and their subscribers. A high volume of service orders can overwhelm …
Amman, Jordan (March 2016)- Globitel, the leading telecom and customer care solutions provider, concluded its participation -representing Jordan- in the Mobile World Congress 2016, which took place in Barcelona, Spain, from the 22nd until the 25th of February. During the event, Globitel announced the launching of its LTE Diameter Solutions and 4G Location Based Services …
Globitel, the leading telecom and customer care solutions provider, announced its participation for the tenth consecutive year in the 30th annual Mobile World Congress (MWC) which will take place in Barcelona, Spain. The event is considered the biggest of its kind, gathering global ICT market’s decision makers. Globitel will be representing the Kingdom of Jordan …
Amman, Jordan – Globitel, the leading telecom and customer care solutions provider held a workshop in Le Meridien Hotel titled “Banking Customer Care & Quality Management Solutions”, inviting decision makers and managers from banks in Jordan. Globitel’s plan was to introduce the financial sector in Jordan to the new solutions catered to serve a technological …