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Globitel, a leading provider of customer experience, is pleased to announce the successful implementation of SpeechLog..

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Privacy Policy
Last Updated: 16.6.2025 

Globitel (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring transparency about how we collect, use, share, and safeguard your personal information. This Privacy Policy explains how information is collected through our website www.globitel.com, our mobile and desktop application, how it is used, and your rights related to that information.
By using our website or engaging with us, you agree to the terms of this Privacy Policy. 

 

  1. Scope of This Policy

This Privacy Policy applies to personal information collected through:
– Our website www.globitel.com 

  • Mobile and desktop application 
  • Marketing interactions, including emails, social media, events, and webinars 
  • Contact forms and service inquiries submitted online 

It does not apply to any third-party websites linked from our site or to data collected as part of our customers’ own use of Globitel products and services. 

 

  1. Information We Collect

We may collect the following types of personal information: 

  1. Information You Provide Directly
    • Name, email address, phone number, company name, job title
    • Inquiry details or customer support messages
    • Responses to surveys or event registrations 
  2. Information Collected Automatically
    • IP address
    • Browser type and version
    • Device type
    • Pages visited and time spent on the website
    • Cookies and similar tracking technologies 
  3. Information from Third Parties
    We may receive your information through event organizers, business partners, or marketing service providers.

 

  1. How We Use Your Information

We use your personal information for the following purposes:
• To provide and manage services and communications you request
• To respond to inquiries and support requests
• To send relevant marketing or promotional content (with opt-out options)
• To analyze and improve our website performance and content
• To ensure security and prevent fraud 

 

  1. Sharing of Personal Information

Globitel does not sell your personal information. We may share your information with:
• Service Providers: For website hosting, analytics, or marketing purposes, under confidentiality agreements.
• Business Partners: When co-hosting events or joint marketing efforts.
• Legal Requirements: If required to comply with laws, regulations, or legal processes. 

 

  1. Use of Cookies and Similar Technologies

We use cookies and similar technologies to:
• Enable basic site functionality
• Understand user behavior and improve the user experience
• Deliver personalized content and advertisements 

You can manage cookie preferences through your browser settings. 

 

  1. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. 

 

  1. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. 

 

  1. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:
• Access or request a copy of your personal data
• Correct or update your personal data
• Delete your data
• Object to or restrict certain types of processing
• Withdraw consent for marketing at any time 

To exercise your rights, please contact us at privacy@globitel.com. 

 

  1. International Data Transfers

Globitel operates globally, and your information may be transferred to and processed in countries outside your own. We take appropriate steps to ensure that personal data remains protected. 

 

  1. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from minors. 

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review the policy periodically. 

 

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

Globitel
Email: info@globitel.com
Website: www.globitel.com