AMMAN, Jordan (April 2016) – Globitel, a leading telecom and customer care solutions provider, announced the appointment of Mr. Nael Halawa as the Managing Director of Globitel-Saudi Arabia. This significant appointment came in recognition of Mr. Halawa’s administrative and technical expertise in the solutions and services provided by Globitel at the local and regional levels. …
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Globitel, the leading telecom and customer care solutions provider, announced its participation for the tenth consecutive year in the 30th annual Mobile World Congress (MWC) which will take place in Barcelona, Spain. The event is considered the biggest of its kind, gathering global ICT market’s decision makers. Globitel will be representing the Kingdom of Jordan …
Evaluation Based on Completeness of Vision and Ability to Execute Amman, Jordan – Globitel, a leading telecom and customer care solutions provider, announced it has been recognized as a niche player in the 2015 Gartner Magic Quadrant for Customer Engagement Center Workforce Optimization by Gartner, Inc. a research and advisory firm. Globitel’s WFO solution encompasses quality …
Amman, Jordan – Globitel, the leading telecom and customer care solutions provider held a workshop in Le Meridien Hotel titled “Banking Customer Care & Quality Management Solutions”, inviting decision makers and managers from banks in Jordan. Globitel’s plan was to introduce the financial sector in Jordan to the new solutions catered to serve a technological …