Call centers are increasingly turning to analytics technology to enhance their performance, cut costs, and improve efficiency. SpeechLog Analytics is one of the best call center solutions on the market. Customers who utilize it get a great return on their investment including these 9 benefits. Automate Quality Assurance Instead of checking a random percentage of …
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Amman, Jordan (January, 2019) – Globitel, a leading provider of customer care and telecom solutions, announces its collection of security-centric solutions with the specific aim of enhancing and complementing the security infrastructure of government contact centers and general operations. Secure Infrastructure, Operations, and Government Globitel’s solutions in this arrangement include SpeechLog Suite solutions involved in …