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In the dynamic landscape of telecommunications, roaming services stand out as a pivotal contributor to industry revenue, these services have become indispensable in today’s interconnected world. However, amidst the vast opportunities lie challenges, particularly in managing fraud and optimizing service quality. This is where the power of roaming analytics comes into play. Roaming analytics, powered


Amman, Jordan – Globitel, the leading telecom and customer care solutions provider held a workshop in Le Meridien Hotel titled “Banking Customer Care & Quality Management Solutions”, inviting decision makers and managers from banks in Jordan. Globitel’s plan was to introduce the financial sector in Jordan to the new solutions catered to serve a technological