AMMAN, Jordan (April 2016) – Globitel, a leading telecom and customer care solutions provider, announced the appointment of Mr. Nael Halawa as the Managing Director of Globitel-Saudi Arabia. This significant appointment came in recognition of Mr. Halawa’s administrative and technical expertise in the solutions and services provided by Globitel at the local and regional levels. …
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Customer Engagement
Amman, Jordan (March 2016)- Globitel, the leading telecom and customer care solutions provider, concluded its participation -representing Jordan- in the Mobile World Congress 2016, which took place in Barcelona, Spain, from the 22nd until the 25th of February. During the event, Globitel announced the launching of its LTE Diameter Solutions and 4G Location Based Services …
Globitel, the leading telecom and customer care solutions provider, announced its participation for the tenth consecutive year in the 30th annual Mobile World Congress (MWC) which will take place in Barcelona, Spain. The event is considered the biggest of its kind, gathering global ICT market’s decision makers. Globitel will be representing the Kingdom of Jordan …
Evaluation Based on Completeness of Vision and Ability to Execute Amman, Jordan – Globitel, a leading telecom and customer care solutions provider, announced it has been recognized as a niche player in the 2015 Gartner Magic Quadrant for Customer Engagement Center Workforce Optimization by Gartner, Inc. a research and advisory firm. Globitel’s WFO solution encompasses quality …