Globitel Will Share Its Operator Solutions and Innovations in Transformational Mobile Services Riyadh, KSA – November 30, 2023 – Globitel, a provider of telecom and customer experience solutions, is proud to announce its participation in the upcoming Mobile 360 exhibition, which will take place in Riyadh, Saudi Arabia, on December 5 and 6. The event, …
Nov 20, 2023
Amman, Jordan – November 2023 – Globitel, a leading telecom and customer experience solutions provider, is proud to announce that it has successfully deployed its SpeechLog Retail for one of Kuwait’s largest telecom companies, Ooredoo Kuwait, rolling out the state-of-the-art solution across 80 shops—and more than 200 customer service agents—in record time. Globitel’s SpeechLog Retail …
Nov 01, 2023
Riyadh, KSA – November, 2023 – Globitel, a leading provider of telecom and customer experience solutions, recently signed a memorandum of understanding (MoU) with Saudi Arabia’s Ministry of Health, supporting the ministry in its efforts to uplift its contact center services through the deployment of Globitel’s SpeechLog Analytics solutions. With the implementation of SpeechLog Analytics …
Sep 14, 2023
Amman, Jordan – September 14, 2023 – Iraq’s largest internet service provider, Earthlink, continues to elevate and enhance its customer service operations following the successful deployment of several of Globitel’s SpeechLog customer service solutions. To date, Earthlink has adopted three of Globitel’s revolutionary customer service solutions: SpeechLog Call Recording, SpeechLog Quality, and SpeechLog Analytics, all …
Jul 12, 2023
Amman, Jordan – July 2023 – Globitel, a leading telecom and customer care solutions provider, has ushered in a new era in its robust history with the inauguration of its new headquarters in the King Hussein Business Park. The company’s decision to relocate to one of Amman’s key business districts aligns with its ongoing efforts …
May 09, 2023
Under the patronage of HRH Prince Mired bin Ra’ad, Amman, Jordan (May 9, 2023) — The Jordan Public Security Directorate (PSD) recently launched a smartphone app to facilitate emergency calls for the deaf and hearing impaired. The application was developed in collaboration with the Higher Council for the Rights of Persons with Disabilities, the Telecommunications …
Jan 17, 2023
The Longtime Software Provider Will Share Its Innovations in Transformational Roaming Services and Customer Experience Solutions. Amman, Jordan (January 2023) — Globitel is set to participate in the Mobile World Congress in Barcelona from February 27 to March 2, 2023. The company will present alongside its peers and showcase a spectrum of new developments in …
Nov 09, 2022
Globitel gathered top leaders and professionals to discuss the latest customer experience trends in Egypt and the MENA region. November 9, 2022, AMMAN, Jordan— Globitel is incredibly proud to announce that the CX Workshop has once again proven to be a resounding success. Held in Cairo on October 24th, the event gathered a wide variety …
Oct 03, 2022
October 3, 2022, AMMAN, Jordan — Globitel is excited to announce the second edition of the Globitel CX workshop. In line with Globitel’s office expansion to Egypt and building on the success of the first edition, this year’s event will be held in Cairo on the 24th of October. The event presents an invaluable opportunity …
May 19, 2022
Riyadh, Saudi Arabia (May 2022) – Globitel is coming as a platinum partner to E3 CX Conference 2022 for its second edition. The live and in-person event will take place at the Intercontinental Hotel in Riyadh on June 7-9. Globitel’s team in Riyadh will attend as the company looks forward to connecting once more with …