Our solutions include AI-powered technologies tailored to help businesses build deeper, more personalized connections with their customers Riyadh, KSA – 3 November , 2024 – Globitel, a leading provider of contact center solutions, is once again building on its commitment to innovation and digital transformation by sponsoring CX World Forum, to be held on November …
Oct 20, 2024
Amman, Jordan 20 October, 2024 Globitel is proud to have participated in GITEX 2024, one of the world’s largest technology events, where we had the privilege of showcasing our most advanced telecom and customer experience solutions. GITEX continues to be a premier platform for innovation, and we were honored to be a part of it …
Sep 19, 2024
Amman, Jordan – 24 September 2024 Globitel, a pioneering provider of telecom and customer experience solutions, is excited to announce its participation in GITEX Global 2024, taking place from October 14th to 18th at the Dubai World Trade Centre. With over two decades at the forefront of the industry, Globitel will leverage this prestigious event …
Sep 17, 2024
Riyadh, Saudi Arabia September 17, 2024 Globitel, a leading provider of a customer experience solutions, and Knowmax, a premier knowledge management platform, today announced a strategic partnership aimed at delivering unparalleled customer experiences by seamlessly integrating advanced AI technologies with human expertise. This collaboration brings together Globitel’s extensive experience in customer engagement solutions and Knowmax’s …
Jul 22, 2024
Riyadh, July 22, 2024 Globitel, a leader in telecom and contact center solutions since 1996, proudly participated as a Gold Sponsor at the 4th Edition E3 Customer Experience Conference 2024 in Riyadh. Known for delivering advanced, scalable, reliable, and cost-effective software solutions, Globitel has been a trusted partner for over 30 telecom operators and thousands …
May 26, 2024
Riyadh, 26 May 2024 [Riyadh, Saudi Arabia] – Globitel, a leading provider of innovative CX and telecom solutions, is proud to announce its collaboration with one of the major telecom operators in Saudi Arabia, to expand the implementation of SpeechLog Retail across their branches.This initiative came after a successful implementation of SpeechLog Retail on a …
May 14, 2024
Riyadh, 14 May 2024 Globitel, a leading telecom solutions company, is honored to announce its impactful collaboration with a major operator in KSA to implement Workforce Management (WFM) for their shops and branches across the kingdom. The operator has been using Globitel’s Workforce Management to optimize their call center operations for more than 10 years …
Mar 20, 2024
Riyadh – Saudi Arabia, 2024 – Globitel KSA, a leading provider of telecom and customer experience solutions, is proud to announce the addition of three new ISO certifications to its profile. The company has achieved the ISO 45001, ISO 22301, and ISO 27001 certifications, which demonstrate its commitment to safety, business continuity, and information security. …
Feb 29, 2024
Riyadh, Saudi Arabia – 26 Feb 2024. Globitel is excited to announce its participation in Leap 2024, the world’s most attended tech event, scheduled to take place from 4 to 7 March in Riyadh, Saudi Arabia. As one of the leading innovators in the region, Globitel is eager to showcase its latest advancements in AI …
Jan 29, 2024
During its 16th participation in MWC Barcelona, Globitel will put a spotlight on its game-changing AI-powered customer experience solutions. SpeechLog 360°, a WFO suite, and revamped VAS, Roaming and Network solutions Amman, Jordan – January 29, 2024 – Globitel, an international provider of telecom and customer experience solutions, is proud to announce that it will …