Globitel, a leading telecom and customer care solutions provider, announced that it will be participating in this year’s Africacom exhibition. Taking place in Cape Town, South Africa 17th – 19th of November 2015; Africacom is an annual event sponsored by IT, ICT and LTE catalysts such as Cisco, Ericcsson and Intel. The event gathers around senior decision makers from the entire digital ecosystem focusing on Africa’s technological developments and enhancements.
Africacom offers a platform where IT and ICT enterprises interact to build a better tech infrastructure in the region, where Globitel sees a chance to participate in the process. “We will be holding 1-on-1 meetings to discuss the possibilities of serving our telecom and customer care solutions to each party on convenient scales upon need, in order to efficiently affect the technological hoist in Africa.” said Fadi Qutaishat, Globitel’s Vice President commenting on their Africacom participation; wherein Qutaishat, the Regional Sales Manager in charge of Africa Mohammad Farah, and Business Development Officer Fahed Qaramseh will be present this year to lead the exhibition. The company announced that live demos and presentations will be available at their booth throughout the event, for visitors working towards Africa’s soft technical enhancements.
Globitel achieved a notable presence in terms of providing state-of-the-art solutions. Having a wide variety of products implemented in around 27 countries in Africa alone, where Globitel uses Africacom to keep operators and partnered enterprises in that region updated with the latest solution enhancements, while the event also allowed the company to always acquire new partnerships willing to contribute in expanding the telephony and customer experience with high quality technologies. “We began our operations in Africa during our company’s early age; when the telecom base was in its booming stages in that region. We simply saw that our solutions could serve diversity in the aspects of this development.” Said Qutaishat.
Globitel’s VAS, Roaming, Customer Interaction Management and Workforce Optimization solutions are known to have contributed in the enhancement of various businesses’ operative and financial projections.
More about Globitel:
Globitel’s portfolio consists of solutions that enable service providers to optimize cost structures, increase subscriber loyalty and accelerate revenue growth. Building an excellent experience with customers grants the company an outstanding reputation for its performance, delivery and commitment.
Established in 1996, the company is composed of highly talented business and technical professionals based in Jordan, UAE, Saudi Arabia, Pakistan and Tunisia. Globitel has a global footprint in more than 40 countries through the world covering Gulf, LEVANT, Africa, Asia Pacific, and Eastern Europe. Their solutions serve more than half a billion end-users from over 50 mobile operators, 2500 financial, health and educational institutes and the top 20 major call centers in the region.