Globitel, the global provider of advanced telecom solutions, introduced today the “Bill Shock preventer” solution, which provides telecom operators with a valuable tool to eliminate the fear of bill shock for their subscribers when using data services abroad.
With the rapid growth of Smartphone usage, mobile subscribers are increasingly using their handsets to surf the Web, download content, check emails, etc. The proliferation of high speed data connections and notebooks is rapidly driving up the usage of bandwidth over cellular networks. While the cost of mobile data, when consumed domestically, is controlled by means of data packages, the price of roaming is simply prohibitive. Unfortunately, users are seldom aware of the cost of downloading data while roaming. This lack of understanding causes a frightening experience widely known as “bill shock”, and this often jolts subscribers into drastically reducing their across-the-board use of mobile data services while roaming.
“Implementing preventive measures for bill shock is beneficial to everyone. It encourages usage of data services through transparency and gives services providers an effective tool for end-user communication” Said Wisam Ammori; Operator Solutions Director.
With Globitel’s bill shock prevention, Subscribers wouldn’t need to have any fear of unexpected bills, the benefits of such a tool for the subscriber is being able to decide and set higher or lower limits for data consumption at anytime while roaming. While receiving spending alerts that increases the subscriber’s manageability during the time of his traveling.
About Globitel
Globitel, headquartered in Amman, Jordan, was founded in 1996 and is one of the few companies offering a wide range of telecom solutions. Offering an array of products covering the needs of both telecom operators and call centers in more than 35 countries, Globitel has a global footprint with local presence in Saudi Arabia & UAE, and a strong network of partners covering GCC, North, Central, East & West Africa , Eastern Europe among other hub countries throughout the world.