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Speechlog Recording​

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‎

Interaction Management

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News And Events

 

Event Image

Globitel, a leading provider of customer experience, is pleased to announce the successful implementation of SpeechLog..

Join our team
of innovators

Call Control​

Take Charge of
Your Calls, Your
Way!

Empower your customers with the flexibility to personalize, manage, and control their calls​

The Call Control suite offers a group of solutions that enable MNO customers to manage and control their calls and the calls of their subaccounts​

Maximize engagement and elevate call experiences​

Cost Optimization

Lower operational expenses through efficient service management​

Revenue Growth

Introduce new capabilities to boost revenues through enhanced services​

Customer Satisfaction

Boost customer satisfaction and strengthen loyalty with tailored call experiences ​

A full Call Control suite with a ​
breath of capabilities​​

20-30%

Improvement in customer satisfaction and engagement KPIs with personalized call experiences​

Unified Framework

Consolidate multiple services into a single platform, optimizing operational efficiency​

Mobile App Management

Provide a user-friendly mobile application for easy service management

Personalization

Deliver tailored experiences to meet individual subscriber preferences​

Consolidation

Operate multiple services over a unified framework ​

Elevate your customers’ experience ​
with a variety of possibilities​​

​

Customize a unique signature displayed on the receiver’s phone for corporates and individuals. ​

Call Signature allows businesses to customize a unique caller ID signature that appears on the receiver’s phone. Whether it’s your brand name, campaign slogan, or a special offer, make every call instantly recognizable and boost customer trust. Ideal for marketing campaigns, customer support, and business authentication, Call Signature ensures that your brand stands out before the call is even answered!

Customizable call signature service by Globitel to display brand identity on the receiver’s phone

Keep your callers informed effortlessly ​

My Status enables users to set automated announcements that play based on time, caller identity, or a predefined schedule. ​

Whether you’re in a meeting, out of office, or available for VIP callers, this smart feature ensures the right message reaches the right people at the right time. Enhance caller experience, reduce unnecessary follow-ups, and streamline communication with intelligent call status updates!

Customizable call signature service by Globitel to display brand identity on the receiver’s phone

Allow customers to take full control of their incoming calls​

Call Screening empowers your customers to filter, prioritize, or block calls based on their preferences, ensuring they’re only reachable when it matters. ​

Set rules based on time, caller identity, or priority level to maintain a healthy work-life balance while staying accessible to the right people. Whether you want to block spam, allow VIP callers, or mute distractions during meetings, Call Screening puts you in charge of your availability.

Customizable call signature service by Globitel to display brand identity on the receiver’s phone

Never lose touch when changing networks​

My New Number ensures that your callers are seamlessly informed of your new contact number without the hassle of sending bulk notifications. ​

When someone dials your old number, they automatically receive an audio announcement and/or SMS directing them to your updated contact. Perfect for businesses, professionals, and individuals switching networks, this eliminates confusion, retains customer connections, and ensures uninterrupted communication.

Customizable call signature service by Globitel to display brand identity on the receiver’s phone

Transform the waiting experience with personalized audio​

Ring-Back Tone allows users to replace the standard ringing sound with music, promotions, or custom audios, creating a unique and engaging experience for callers. ​

Whether you want to entertain, inform, or advertise, this feature lets businesses and individuals add a personal touch to every incoming call. Boost brand awareness, share special offers, or simply make calling more enjoyable with Ring-Back Tone

Built for seamless adaptation ​
and utmost flexibility ​

Ease of Customization

Easily customize and introduce new services to meet market demands​

Rapid Deployment

Achieve a faster time to market for new offerings​

Operational Efficiency

A unified framework that reduces costs and simplifies management​

Talk to one of our solution experts to explore how our solution can help you achieve your goals