Roaming Analytics
Supercharge Your
Roaming Business
With Deep Analytics
Gain the power to elevate customer experience, optimize performance, and drive revenue growth
Globitel Roaming Analytics empowers network operators to transform their roaming services with real-time data and actionable insights. It is not merely a system; it is a game changer!
Handling all your business intelligence needs across the whole business cycle
QoS and QoE Analysis
Full insights on performance and Quality to allow swift intervention and correction
Business Analytics
A huge array of actionable insights allowing full visibility and more informed decisions
Troubleshooting
Real time views and alerts and automated handling of issues to make corrections on the go
4X
Real time views and alerts and automated handling of issues to make corrections on the go.
+20%
Increase on roaming services take-up with analytics-driven design of bundles and offerings
A robust solution designed to tackle every
aspect of your Roaming Business
Advanced CX-Centric management approach that works every time
- Real-Time Monitoring of inbound and outbound roamers, ensuring that you can deliver a seamless customer experience by monitoring key roaming KPIs in real time.
- Track individual roamers’ activities, helping ensuring high-quality service by quickly addressing any service issues and tailor your services based on specific user segments to improve the overall experience.
Cutting-edge Marketing Insights that unleash your innovation
- A breadth of segmentation capabilities, corelating geographies, operators, revenue tiers and more, enabling your marketing team to understand customer behavior and craft targeted campaigns and bundles.
- Detailed insights on roaming activities and high-revenue customers, for analyzing roamers’ usage patterns and trends, which allows focusing on key segments for personalized offers and retention strategies.
Intelligent Revenue Management that puts you ahead of the competition
- Track traffic redirection, and detect anti-steering or roamers lost to competitors, for insights into how to improve roaming services and recover lost revenue.
- Analyze voice, SMS, and data usage to help understand usage patterns and optimize pricing models.
Wholesale Business Planning to unlock smarter strategies
- Real-Time Monitoring of inbound and outbound roamers, ensuring that you can deliver a seamless customer experience by monitoring key roaming KPIs in real time.
- Track individual roamers’ activities, helping ensuring high-quality service by quickly addressing any service issues and tailor your services based on specific user segments to improve the overall experience.
Stay ahead every step of the way
and elevate Roaming Experience
Track and monitor roaming quality across partner networks, ensuring that your customers always get the best service, no matter where they are
Network Quality Scoring
Measure and compare the quality of partner networks, using actionable insights to optimize your roaming agreements
Real-Time Troubleshooting
Address service issues as they happen, minimizing disruptions and protecting revenue streams
Full Automation
allowing seamless real-time monitoring and management of roaming services without the need for manual intervention, ensuring utmost efficiency
Designed for practicality:
Easy to generate results
Skip the clutter and go straight to what’s important; actionable data you can act on to improve customer experience and optimize revenue
Unlike other systems that overwhelm you with layers of unnecessary data, Globitel Roaming Analytics is designed with simplicity in mind. Our streamlined platform gets you straight to the insights that matter, helping you make faster decisions that drive real results
Having previously dealt with Globitel, we have experienced firsthand their brisk delivery times and stellar post-sale customer support, Their
roaming solutions have become the industry standard in the region as they help optimize roaming services and increase revenue whilst being totally adaptable to any operator’s environment.
Zantel
Having previously dealt with Globitel, we have experienced firsthandtheir brisk delivery times and stellar post-sale customer support, Their roaming solutions have become the industry standard in the region as they help optimize roaming services and increase revenue whilst being totally adaptable to any operator’s environment
Zantel