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Event Image

Globitel, a leading provider of customer experience, is pleased to announce the successful implementation of SpeechLog..

Join our team
of innovators

Roam Salute​

Interact Effectively,
Communicate With
Relevance

Reshape roaming messaging and keep customers engaged. Reach out to your roamers with tailored content ​

Globitel’s Roam Salute delivers personalized and informative SMSs to both outbound and inbound roamers. Based on a set of flexibly defined segmentation criteria, the Roam Salute caters for automatic customized messages and triggered either by roamers activities, or based on a preset schedule through the built-in Messaging Campaign module​

Boost your roaming business and drive
measurable results ​

Customer Satisfaction

Enhance loyalty and satisfaction by targeting roamers with relevant content at the right time and right place based on flexible Segmentation​

Service Take-up Rate

When the content is relevant, messages open rate improves and customers are better engaged, leading to higher take-up on promoted services and bundles​

Boost Revenue

Open new revenue streams by monetizing roaming messaging services and utilizing direct delivery to inbound roamers​

+82%

Increase in SMS read rate​

+67%

Success rate of silent roamers stimulation​

Maximize value and increase roaming ​
usage of both active and silent roamers​

Segmentation

Flexibly tailor your roaming messages based on a huge array of attributes, ranging from subscription type, to customer profile, preferences and usage trends

Targeted SMSs

Maximize read-rate with relevant messages containing the suitable content that are sent at the right conditions​

Direct SMS Delivery of Inbound Roamers

When 3rd parties need to reach inbound roamers, Roam Salute supports Direct-Delivery function which overcomes SMS firewalls restrictions​

Unlimited number of variables

Ability to send long messages with no limitations on the number of variables a message can take, enabling sending detailed “price lists”​

Multichannel communication

In addition to SMS, Roam Salute offers the ability to deliver message over self-service apps, or trigger the USSD GW for interactive menus the facilitate roaming bundles subscription

A wealth of functionalities that
enable you to drive more value​ ​

With Globitel you will not have to invest in additional features and expensive modules again and again to make your traffic steering really work. Get all the crucial functionalities within one package and drive more results faster​

Campaign Management

in addition to event-based messages, operators can send occasional scheduled or on-the-spot messages for various purposes such as silent roamers stimulation, with the ability to define 3rd party users​

Tariff Advisor & Safe Arrival

Tariff Advisor and Safe Arrival modules operates as part of the Roam Salute allowing unified control of the different SMS logics ​

+23%

Increase in roaming services usage through targeted promotions tailored to roamers profiles and usage trends​

Designed for flexibility and smooth ​
adaptation to your needs​

Seamless Assimilation

Globitel’s RS fits effortlessly into your existing infrastructure, with no need for costly overhauls or third-party tools

Scalability

Our solution scales easily with your future growth, and effortlessly adapts to any changing conditions or unplanned future traffic patterns​

Future-Proof

Globitel’s RS supports all networks from 2G to 5G, ensuring that your investment is secure for years to come

Explore new use cases through
integration with our Roaming Analytics ​

Remind silent customers, warn heavy users, and promote better offers based on the trend analytics offered by Roaming Analytics​

Talk to one of our solution experts to explore how our solution can help you achieve your goals