Telecom Solutions​

Roaming Solutions​

Roaming Analytics​

Intelligent Traffic Steering​

Roam Mate​

Roam Salute​

VAS Solutions​

Call Control Suite

Customer Outreach Suite

Call Completion Suite

Network Solutions​

Globitel Location Gateway

Cell Broadcast System

Diameter Signaling Controller​

BSS

Order Management System

Products Portfolio

Use Cases

Industries

CX and Analytics

Speechlog Recording​

Speechlog Quality​

Speechlog Retail​

Speechlog eCare​

Speechlog AI Analytics​

Speechlog Desktop​

Speechlog AI Assistant​

Workforce Optimization

Workforce Management​

Workforce Performance​

Workforce Retail​

‎

Interaction Management

Interaction Video Center

Volai Virtual Agent

Contact Center Efficiency​

Compliance Management​

Customer Experience​

Quality Management​

Operational Cost Optimization​

Employee Engagement​

Telecommunication

Banking

BPO

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News And Events

 

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Globitel, a leading provider of customer experience, is pleased to announce the successful implementation of SpeechLog..

Join our team
of innovators

Technology Partners​

Strong Partnerships
That Empower Your
Business Success​

At Globitel, we believe that collaboration drives innovation. Our technology partners are global leaders who share our passion for transforming customer experience and delivering powerful solutions. Together, we combine cutting-edge technologies and industry expertise to create seamless, data-driven solutions that empower businesses to thrive in a competitive landscape. Explore the network of trusted alliances that fuel our mission to redefine excellence and unlock new opportunities for success

The Cisco Developer Network provides access to Cisco technologies and support resources that enable third-party development of business solutions which unify data, voice, video, and mobile communications on Cisco development platforms. The program also allows developers to benefit from Cisco’s brand, market leadership position, and installed base to help drive positive business results for themselves and their customers.

Microsoft Corporation is an American multinational corporation that develops, manufactures, licenses, and supports a wide range of products and services related to computing. It is the largest software corporation in the world. Microsoft is one of Globitel’s first technology partners.

HP is an American multinational hardware and software corporation headquartered in the United States. It provides products, technologies, software, solutions and services to consumers, small- and medium-sized businesses and large enterprises, including the government, and health and education sectors.

Aastra Middle East and Africa is the regional market unit of Aastra Technologies Limited, a leading company of the enterprise communication market. Aastra develops and delivers innovative communications products and applications for businesses. Aastra enables enterprises to communicate and collaborate more efficiently.

Aculab is an innovative, market leading company that places product quality and support first. With over 35 years of experience in helping to drive their customers’ success, their technology is used to deliver multi-modal voice, data and fax solutions for use within IP, PSTN and mobile networks – with performance levels that are second to none.

Huawei is a leading global information and communications technology (ICT) solutions provider. Driven by a commitment to sound operations, ongoing innovation, and open collaboration, we have established a competitive ICT portfolio of end-to-end solutions in telecom and enterprise networks, devices, and cloud technology and services.

The goal of Avaya DevConnect is to promote and support the creation and marketing of a new generation of innovative communication solutions by blending the complementary products, services and technologies from our members. Globitel has become Avaya DevConnect member and looks forward to an exciting and productive year.

Knowmax is a knowledge management platform that empowers customer service teams to deliver fast and accurate support. Through AI-driven search, robust knowledge base, dynamic decision trees & visual how-to guides, it helps access the right information at the right time. It also enhances self-service by powering chatbots and generating dynamic FAQs. As part of Globitel’s partner ecosystem, Knowmax offers organizations an integrated solution to reduce resolution time and ensure consistent service across every channel.