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Globitel and SBM Sign Strategic MOU at LEAP 2026 to Advance Intelligent Customer Experience
Riyadh, Saudi Arabia – 31 Aug 2026 Globitel, a leading provider of telecommunications and customer experience solutions, has signed a strategic Memorandum of Understanding (MOU) with Saudi Business Machines (SBM) during LEAP 2026, reinforcing both companies’...
Globitel Showcases the Future of AI-Powered Customer Experience at LEAP 2026
Riyadh, Saudi Arabia – September 2026 Globitel, a leading provider of telecommunications and customer experience solutions, successfully participated in LEAP 2026, held in Riyadh from 31 August to 3 September 2026, reinforcing its commitment to...
Globitel Powers AI-Driven Customer Experience Transformation for Red Bull Mobile Saudi Arabia
Riyadh, Saudi Arabia 27 July 2026 Globitel, a leading provider of AI-powered Customer Experience and telecommunications solutions, is proud to announce the successful deployment of its flagship AI Customer Experience platform, Volai, for one of...
Globitel Hosts “Untangling CX in the Age of AI,” Showcasing the Future of AI-Powered Customer Experience
Amman, Jordan – July 2026 Globitel, a leading provider of customer experience and telecommunications solutions, successfully hosted its exclusive event, “Untangling CX in the Age of AI,” bringing together customers, partners, and...
Globitel Develops and Deploys Nationwide Early Warning System to Deliver Critical Alerts Within Seconds
Globitel announced the development and nationwide deployment of Jordan’s Cell Broadcast Early Warning System, enabling authorities to deliver instant alerts and warnings to citizens and residents within seconds during emergencies. The system...
Meet Volai, The Agentic AI Virtual Agent for Voice & Chat
Barcelona, Spain – March 5, 2026 Globitel, a leading provider of customer experience and telecom software solutions, today announced the official global launch of Volai — its next-generation agentic AI Virtual Agent for Voice and Chat — at...
Globitel Highlights Innovation and AI-Driven Solutions at MWC Barcelona 2026
Barcelona, Spain – March 2, 2026 – Globitel, a leading provider of telecom and customer experience solutions, proudly participated in Mobile World Congress (MWC) Barcelona 2026, held from March 2–5. The event brought together global industry...
Derayah Financial Elevates Customer Experience Through Intelligent Analytics
Riyadh, Saudi Arabia – 20 February 2026 Globitel, a leading provider of customer experience, is pleased to announce the successful implementation of SpeechLog Analytics at Derayah Financial. This collaboration represents a pivotal advancement in...
Globitel Participates in the Qassim Business and Technology Outsourcing Forum
Qassim, Saudi Arabia – [15 Dec 2025]. Globitel was honored to participate in the Business and Technology Outsourcing Forum in the Qassim Region, following a kind invitation from the Qassim Principality and Atmaal Company. During the forum,...
Globitel Showcases Innovation and Partnership Spirit at GITEX Global 2025
Dubai, UAE – [19 Oct 2025] Globitel, a leading provider of customer experience and telecom solutions, proudly participated in GITEX Global 2025, one of the world’s most influential technology events, held in Dubai. The company’s presence at the...
Globitel Shines as Gold Sponsor, Showcasing AI Innovation at CX World Forum 2025
Riyadh, Saudi Arabia – December 10, 2025 Globitel proudly participated as a Gold Sponsor at the CX World Forum 2025, held in Riyadh. The event brought together industry leaders to explore the latest innovations in customer experience (CX) and...
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