Telecom Solutions​

Roaming Solutions​

Roaming Analytics​

Intelligent Traffic Steering​

Roam Mate​

Roam Salute​

VAS Solutions​

Call Control Suite

Customer Outreach Suite

Call Completion Suite

Network Solutions​

Globitel Location Gateway

Cell Broadcast System

Diameter Signaling Controller​

BSS

Order Management System

Products Portfolio

Use Cases

Industries

CX and Analytics

Speechlog Recording​

Speechlog Quality​

Speechlog Retail​

Speechlog eCare​

Speechlog AI Analytics​

Speechlog Desktop​

Speechlog AI Assistant​

Workforce Optimization

Workforce Management​

Workforce Performance​

Workforce Retail​

‎

Interaction Management

Interaction Video Center

Volai Virtual Agent

Contact Center Efficiency​

Compliance Management​

Customer Experience​

Quality Management​

Operational Cost Optimization​

Employee Engagement​

Telecommunication

Banking

BPO

Insurance

Government

Utilities

News And Events

 

Event Image

Globitel, a leading provider of customer experience, is pleased to announce the successful implementation of SpeechLog..

Join our team
of innovators

Leadership Team​

Guiding The Path To
Innovative Solutions
And Excellence

Meet the visionary leaders who steer the course at Globitel. Each member of our leadership team embodies the spirit of innovation and adaptability that defines our company culture. With a blend of diverse expertise and creative foresight, they guide us towards achieving global telecommunications excellence while fostering an environment where every team member can thrive and contribute to our shared goals. Join us to learn from the best and grow with the best​

Sharif Alnabulsi

CEO & Cofounder

Co-founder and CEO of Globitel, Sharif Nabulsi, is also one of the pillars upon which Globitel relied heavily during its rise to its current market status. Nabulsi joined the team in 1996 as General Manager, and his presence was key in achieving the rapid growth the company experienced since then.Nabulsi holds a Master’s Degree in Digital Electronics from London University King’s College. Prior to joining Globitel, he managed Rifat Nabulsi & Co. – a family-owned business specializing in the telecommunications.

Nabulsi has an impressive, 18-year experience in the fields of IT and telecommunications, which he reinforces with a team-oriented management and an unfaltering loyalty to innovation.

Samer Halawa

Vice Chairman & Cofounder

Samer Halawa, Vice Chairman and Co-founder of Globitel, has been instrumental in the company’s success since its founding in 1996. A visionary leader, he has championed innovation and collaboration, driving Globitel to prominence in the telecom industry. Since 2016, Mr. Halawa has led the integration of artificial intelligence into Globitel’s products, revolutionizing customer experiences and enhancing operational efficiency with cutting-edge, AI-powered solutions.

With a Bachelor’s degree in Electrical Engineering from Ohio State University and the prestigious Owner/President Management Program at Harvard Business School, Mr. Halawa blends technical expertise with strategic leadership. His efforts have solidified Globitel’s reputation as a leader in delivering innovative telecom solutions globally.

Fadi Qutaishat

Managing Director

Fadi Qutaishat serves as a Managing Director, leading transformative sales strategies, business development, and growth initiatives. With close to three decades of expertise in marketing, sales leadership, and strategic planning within the IT and telecom sectors, he has earned widespread recognition and numerous accolades for his exceptional achievements. A visionary and results-driven leader, Mr. Qutaishat combines innovation with strategic insight to drive success, foster excellence, and cultivate long-term partnerships. His dynamic approach has been instrumental in cementing Globitel’s reputation as an industry trailblazer, ensuring the company remains at the forefront of innovation in a competitive and evolving market.

Wisam Ammori

VP of Technology 

Wisam Ammori, Vice President of Technology at Globitel, has been a driving force behind the company’s technological evolution over the decades. A graduate in Electrical Engineering from the University of Jordan, he rose rapidly from developer to development manager, demonstrating exceptional leadership and technical acumen. His visionary approach has been instrumental in shaping Globitel’s innovative solutions and strengthening its position in regional and global markets. Ammori’s blend of technical expertise, strategic insight, and commitment to excellence continues to propel the company’s success, ensuring it remains at the forefront of technological advancements. His leadership embodies Globitel’s mission to deliver cutting-edge solutions and drive industry innovation.

Nael Halawa

Managing Director – Globitel KSA

Nael Halawa, Managing Director of Globitel’s KSA office and Vice President of Innovation, has been a key figure in the company’s growth since joining as a partner in 2000. Initially serving as Customer Care Director, he played a pivotal role in developing customer care products and leading marketing and business development initiatives. In 2016, Halawa undertook the restructuring and management of Globitel’s KSA office, driving its success as a hub of innovative customer care solutions. His strategic vision and expertise have solidified Globitel’s leadership in the Saudi market and beyond, ensuring the company remains at the forefront of delivering cutting-edge solutions and exceptional customer experiences.

Wael Daoud

Vice President of Innovation

Wael Daoud, Vice President of Innovation at Globitel, is a visionary leader with more than 25 years of experience in customer experience management, business optimization, and transformation. Renowned for his innovative mindset, he has redefined industry standards and established Globitel as a trailblazer in the field. His expertise lies in crafting dynamic strategies that foster growth, operational excellence, and long-term success. Wael’s leadership legacy is marked by a commitment to driving transformative change, empowering teams, and advancing Globitel’s presence on a global scale. His ability to merge innovation with strategic insight continues to position Globitel as a leader in delivering cutting-edge solutions.