Telecom Solutions​

Roaming Solutions​

Roaming Analytics​

Intelligent Traffic Steering​

Roam Mate​

Roam Salute​

VAS Solutions​

Call Control Suite

Customer Outreach Suite

Call Completion Suite

Network Solutions​

Globitel Location Gateway

Cell Broadcast System

Diameter Signaling Controller​

BSS

Order Management System

Products Portfolio

Use Cases

Industries

CX and Analytics

Speechlog Recording​

Speechlog Quality​

Speechlog Retail​

Speechlog eCare​

Speechlog AI Analytics​

Speechlog Desktop​

Speechlog AI Assistant​

Workforce Optimization

Workforce Management​

Workforce Performance​

Workforce Retail​

‎

Interaction Management

Interaction Video Center

Volai Virtual Agent

Contact Center Efficiency​

Compliance Management​

Customer Experience​

Quality Management​

Operational Cost Optimization​

Employee Engagement​

Telecommunication

Banking

BPO

Insurance

Government

Utilities

News And Events

 

Event Image

Globitel, a leading provider of customer experience, is pleased to announce the successful implementation of SpeechLog..

Join our team
of innovators

Web Software Developer Team Lead

Position Summary:

We are looking for a web software development team lead in our customer care solutions department. Development team lead is responsible for leading team of software
developers and delivering high-quality software solutions. This role includes coordinating closely with cross-functional teams and ensures effective communication, timely delivery, technical excellence, and continuous improvement within the team

Position Responsibilities:

  • Lead and manage team of software developers, providing technical guidance, mentoring, and performance support.
  • Act as the primary point of communication between the development team and other stakeholders, including Product Management, QA, Support, and other
    technical teams.
  • Design, develop, and maintain web applications with a strong focus on Angular and modern front-end technologies
  • Collaborate with Product Management to understand requirements, define technical solutions, and support release planning
  • Work closely with QA teams to ensure code quality, resolve defects, and support testing activities
  • Assist Support teams by analyzing and resolving production issues and providing technical insights when required
  • Ensure adherence to coding standards, best practices, and software development processes
  • Participate in code reviews, architectural discussions, and technical decision making
  • Track team progress, identify risks or bottlenecks, and ensure timely delivery of assigned tasks
  • Promote continuous improvement, knowledge sharing, and a collaborative team culture

Required Competencies​:

Experience

  • 8+ years of professional experience in full-stack web development, designing, building, and deploying scalable applications
  • 2+ years of team leadership experience, including mentoring developers, conducting code reviews, and managing tasks in Agile environments
  • Proven track record of coordinating cross-functional teams, collaborating with product owners, and delivering high-quality features on schedule

 

Technical Skills

Frontend Frameworks:
o Advanced expertise in Angular (component-based architecture, RxJS, state management, modular design, and unit testing)
o Strong proficiency in React (hooks, state management, Redux, routing, and component performance optimization)

Backend Development:
o Solid hands-on experience with .NET Core for building RESTful APIs, microservices, backend business logic, authentication/authorization, and integration layers
o Familiarity with dependency injection, middleware, Entity Framework Core, asynchronous programming, and API security best practices

Database:

  • Strong knowledge of MS SQL (MSSQL), including database design, stored procedures, query optimization, and performance tuning
  • Experience integrating .NET Core services with modern frontend applications.
  • Proficient with HTML5, CSS3, JavaScript/TypeScript and responsive UI development
  • Practical experience with CI/CD pipelines, Git workflows, and cloud environments (Azure/AWS is a plus)
  • Experience with automated testing frameworks and adherence to development best practices

Soft Skills

• Effective leadership skills with experience mentoring and developing team members
• Excellent communication skills, capable of translating complex technical concepts for various stakeholders
• Strong problem-solving abilities with a focus on quality, maintainability, and performance
• Ability to drive process improvements and promote engineering excellence

Additional Strengths
• Experience working closely with UI/UX designers to deliver user-friendly interfaces
• Ability to manage multiple tasks and projects simultaneously while maintaining high standards
• Strong documentation habits and adherence to coding standards

Interested in
This Position?
Apply here or you can send your CV to jobs@globitel.com with the subject line " Web Software Developer Team Lead"
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