Telecom Solutions​

Roaming Solutions​

Roaming Analytics​

Intelligent Traffic Steering​

Roam Mate​

Roam Salute​

VAS Solutions​

Call Control Suite

Customer Outreach Suite

Call Completion Suite

Network Solutions​

Globitel Location Gateway

Cell Broadcast System

Diameter Signaling Controller​

BSS

Order Management System

Products Portfolio

Use Cases

Industries

CX and Analytics

Speechlog Recording​

Speechlog Quality​

Speechlog Retail​

Speechlog eCare​

Speechlog AI Analytics​

Speechlog Desktop​

Speechlog AI Assistant​

Workforce Optimization

Workforce Management​

Workforce Performance​

Workforce Retail​

‎

Interaction Management

Interaction Video Center

Volai Virtual Agent

Contact Center Efficiency​

Compliance Management​

Customer Experience​

Quality Management​

Operational Cost Optimization​

Employee Engagement​

Telecommunication

Banking

BPO

Insurance

Government

Utilities

News And Events

 

Event Image

Globitel, a leading provider of customer experience, is pleased to announce the successful implementation of SpeechLog..

Join our team
of innovators

Quality Assurance Officer

Position Summary:

Perform various levels of testing on products/projects based on established testing strategies and cases. In addition, supporting Globitel teams with product/project knowledge on functions and issues.

Position Responsibilities:

  • Evaluate and perform testing for Globitel products/projects.
  • Participate in review of standards, procedures, tools, and process.
  • Execute test cases (manual or automated) and analyze results.
  • Monitor, manage and communicate with developers on defects. Execute test plans and perform reporting of testing efforts.
  • Assist project leaders in solving quality assurance issues. Work collectively to solve defects
  • Support teams to adapt changes and accept additional knowledge, in order to develop their skills in dealing with problems.
  • Assist in disaster recovery testing, functional, load, and stress testing.
  • Evaluate and test software programs to verify programs function according to user requirements
  • Validate that software performs to established guidelines.

Required Competencies​:

  • 3+ years of relevant experience in quality assurance and software testing
  • Familiarity with various testing methodologies (manual, automated, performance, regression)
  • Strong proficiency in Java programming language.
  • Proficiency in Selenium WebDriver for web automation.
  • Experience in functional, integration, and system testing
  • Ability to design, develop, and execute test cases based on software requirements
  • Basic knowledge in Microsoft SQL server and Databases
  • Proficiency in test automation tools (e.g., Selenium, Appium)
  • Knowledge of best practices in automation framework design.
  • Experience in creating and maintaining automated test scripts
  • Experience in testing software products for call centers is a plus.
  • Knowledge of continuous integration/continuous deployment (CI/CD) pipelines.
  • Any relevant certifications in software testing or automation (e.g., ISTQB CTFL, Selenium WebDriver) is a plus
Interested in
This Position?
Apply here or you can send your CV to jobs@globitel.com with the subject line "Quality Assurance Officer"
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