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Globitel Signs Strategic Partnership with iHorizons to Accelerate Digital Transformation and Customer Experience Excellence

Doha, Qatar — [26 Nov 2025]


Globitel, a leading provider of customer experience and telecom solutions, is proud to announce the signing of a strategic partnership agreement with iHorizons, a regional technology consulting firm renowned for delivering end-to-end enterprise solutions. The agreement was signed during MWC Doha 2025, where industry leaders gathered to explore the future of digital innovation.

This partnership brings together the combined strengths of both companies, aiming to empower enterprises to elevate customer experiences, streamline internal operations, and drive sustainable business growth across the region.

Nael Halawa, Managing Director of Globitel Saudi, said: “iHorizons shares our passion for excellence and innovation. This partnership reflects a mutual belief in meaningful collaboration that enhances our offerings and creates real value for our clients”

This partnership reinforces both companies’ commitment to supporting enterprises in navigating digital evolution and achieving measurable transformation outcomes.

About iHorizons:

iHorizons is a regional technology consulting firm committed to delivering end-to-end business solutions to its enterprise clients. Headquartered in Qatar, we are a 30-year-old company driven by talent and innovation, with around 250 technology experts serving customers with their mission-critical applications. 

Their core expertise encompasses digital transformation consulting, enterprise solutions, software development, cloud infrastructure, research and development, system integration, e-commerce solutions, and artificial intelligence. This positions us as a leading integrated solution provider across the region, offering tailored services to meet our clients’ specific needs. iHorizons has evolved into an AI-centric company, investing in creating strong artificial intelligence and machine learning skillsets and developing use cases and AI solutions for a broad set of industries.   

About Globitel:

Our journey began 30 years ago with a vision to integrate cutting-edge technology with exceptional service to transform communication and customer service across industries

Today, we are at the forefront of customer experience solutions, harnessing the power of artificial intelligence, and pushing the boundaries of what is possible. We deliver solutions that not only meet but exceed customer expectations, driving operational excellence and customer satisfaction.