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Globitel, a leading provider of customer experience, is pleased to announce the successful implementation of SpeechLog..

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Globitel Concludes Successful Participation at Oman COMEX 2025

Amman, Jordan – 18/9/2025

Globitel, a leading provider of telecom and customer care solutions, is proud to announce the successful conclusion of its participation at Oman COMEX 2025, the Sultanate’s premier technology and innovation exhibition.

As part of the Infoline dedicated space inside the Omantel booth, Globitel showcased its latest advancements in customer engagement, workforce optimization, and digital solutions designed to help operators and enterprises deliver seamless, efficient, and future-ready services.

A highlight of Globitel’s presence was the live demonstration of its AI-powered Virtual Agent and SpeechLog AI Analytics, both equipped with advanced artificial intelligence capabilities. These solutions leverage cutting-edge AI to transform customer service interactions, deliver real-time insights, and empower organizations to enhance customer experiences while achieving operational excellence.

Throughout the event, Globitel engaged with industry leaders, government stakeholders, and businesses, opening new avenues for collaboration while reinforcing its commitment to supporting Oman’s vision and the nation’s digital transformation journey.

“COMEX 2025 was a great success for Globitel. We are proud to have demonstrated how our solutions can strengthen customer experiences and enable organizations to achieve operational excellence,” said Murad Al Bakri, Sales Director at Globitel. “The interactions and partnerships we built here reaffirm our role as a trusted partner in the region’s evolving telecom and customer care landscape.”

Founded in 1996, Globitel serves telecom operators and enterprises across the Middle East, Africa, and beyond. With a comprehensive portfolio spanning customer care, workforce optimization, roaming, and digital transformation, the company continues to deliver innovative solutions that drive growth and customer satisfaction.