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Globitel and Jawwal Palestine Launch Enhanced Roaming Experience Through Innovative Bundle Offering

Amman, Jordan — 4 June, 2025 – Globitel, a leading provider of telecom and customer care solutions, is proud to announce its latest collaboration with Jawwal, delivering a new and enhanced roaming experience for Jawwal subscribers. This new initiative reaffirms both companies’ commitment to customer satisfaction and technological advancement in mobile services.

The roaming bundle, recently launched by Jawwal, features three powerful components powered by Globitel:

  • Upgrade to Feel@Home: A system that simplifies dialing for international roamers by automatically correcting phone numbers to the appropriate format.
  • Special BTS (Border Tracking Solution): With Special BTS, subscribers receive improved service and notifications when entering roaming zones, especially in border areas. This intelligent solution enhances user awareness and control over roaming usage.
  • ITS (Intelligent Traffic Steering): Globitel’s ITS technology allows Jawwal to optimize network traffic for roaming subscribers, ensuring high-quality service and connectivity by dynamically selecting the best available partner networks.

“We are proud to support Jawwal in offering a smarter and more intuitive roaming experience,” said Mr. Fadi Qutaishat, President at Globitel Networks. “This bundle reflects our shared vision for a connected future where customer satisfaction drives innovation.”

The launch of this roaming bundle represents a significant step in both companies’ efforts to redefine mobile services for subscribers across the region, especially for those who frequently travel.

For more information, visit www.globitel.com or contact the Jawwal customer service team.

About Globitel
Globitel is a global provider of telecom solutions with a presence in over 35 countries. With a strong focus on innovation, Globitel offers a wide range of services including roaming, customer experience, and workforce management solutions.

About Jawwal

Jawwal is the leading telecommunications provider in Palestine, offers cutting-edge services and technologies in line with global standards and specifications in the local market. Jawwal provides fixed-line, mobile, and internet services. Jawwal has become the top private sector employer in the country.