COMMITMENT TO INNOVATION
Globitel is a leading telecom and contact center solutions provider, founded in 1996 with commitment to technology innovation. Since its inception, Globitel has been providing advanced software solutions and high quality products to customers in various vertical industries including telecom service providers, financial service providers, contact centers, government, education, and healthcare.
Globitel prides itself for its ability to customize its solutions and products to the local and regional needs of each of its customers; this covers a wide variety of products in roaming, mobility and customer care, all of which are backed by expert technical skills and professional services.
Globitel continues to follow its mission in becoming the best partner for contact centers and telecom operators, while continuing to embrace innovative technological developments in the telecommunication sector and being involved in setting new industry standards.
GLOBITEL VALUES
Globitel is built upon four main pillars which are Reliability, Scalability, Flexibility and Adaptability. It is with these ideals in mind that we execute each and every part of our business.
With Globitel’s products, we ensure that your solution is scalable; growing and expanding to suit your needs flexibly personalizing each part to adapt to each specification for each unique case.
Not only does reliability extend to our products, but also to our staff and professional services ensuring high customer satisfaction by guaranteeing swift project implementation and around the clock customer support. We believe in providing flexible solutions, catered to our customer.
MISSION & VISION
Our mission is to become the telecom operators and call centers best partner in providing personalized Roaming, VAS and Customer Experience solutions to help increase revenues, enhance operational efficiency and boost customer satisfaction.
Our vision is to continue our strive to embrace technological development in the telecommunications sector and be actively involved in setting new industry standards paving the way to enhanced communication.
We foresee that Total Convergence represented by media and content convergence, messaging convergence and fixed mobile convergence would demand the promotion of different services that best offer an intuitive personalized user experience and this is where we envision Globitel benefiting the telecom industry.
MARKET PRESENCE
MEET THE TEAM
Sharif Nabulsi
CEO and Co-Founder
Fadi Qutaishat
Vice President
Wisam Ammori
Technology Director
Nael Halawa
Managing Director - Globitel KSA
Co-founder and CEO of Globitel, Sharif Nabulsi, is also one of the pillars upon which Globitel relied heavily during its rise to its current market status. Nabulsi joined the team in 2000 as General Manager, and his presence was key in achieving the rapid growth the company experienced since then.Nabulsi holds a Master’s Degree in Digital Electronics from London University King’s College. Prior to joining Globitel, he managed Rifat Nabulsi & Co. – a family-owned business specializing in the telecommunications.
Nabulsi has an impressive, 18-year experience in the fields of IT and telecommunications, which he reinforces with a team-oriented management and an unfaltering loyalty to innovation.
As Globitel’s Operator Solutions Director, Wisam Ammori has been at the hub of Globitel’s development department for more than a decade, helping to take the company’s solutions to newer levels every year.Ammori holds a Bachelors Degree in Electrical Engineering from the University of Jordan, and his experience with Globitel began shortly after his graduation when he was appointed as a developer.
After displaying excellence in both talent and skill, he progressed to become a development team leader, where he oversaw the development efforts of Globitel’s team of admirable engineers and technicians. During that time, his growth as a leader was just as brisk as Globitel’s, and his management skills proved both wise and effective. It was then that he was promoted to become Globitel’s Development Manager for two more years, before finally assuming his current post.
Ammori has had extensive managerial training and experience. His skills artfully blend between engineering prowess, a strong leadership command and an uncompromising vision to lead Globitel’s name higher and higher into the regional and global markets.
Nael Halawa joined Globitel as a partner in 2000 and is now the company’s Managing Director in its KSA office. In the early years, Halawa had an integral role in customer care products developed by the company as he held the Customer Care Director role at Globitel’s headquarters and led the marketing and business development team to grow Globitel’s brand.
In 2016, Halawa took on the role restructuring and managing Globitel’s office in Saudi Arabia. Halawa’s vast experience in customer service and call centers, merged with his technical background and innovation has helped Globitel to become a leader in providing customer care solutions at home and abroad.
Fadi Qutaishat serves as vice president, sales and marketing, for Globitel. In this role, he oversees the Globitel sales team managing the sales strategy, and business development for the company. Mr. Qutaishat is responsible for positioning Globitel’s growth strategy and cultivating opportunities in new and existing markets through market and customer insight, corporate positioning, branding, and advertising, as well as marketing of products, solutions, and partners.
Mr. Qutaishat also serves as Managing director of Globitel Saudi Arabia, and is responsible for leading the strategy, development, and execution for all of Globitel Saudi Arabia day to day activities, responsibilities and company policies.
Mr. Qutaishat brings to his roles nearly 2 decades of solutions-based marketing and extensive sales, sales management and strategy expertise in IT and telecom solutions, and was awarded several trophies in recognition and appreciation of his hard work, and countless results.
OFFLINE LOCATIONS
Globitel HQ
King Hussein Business Park, Amman
Phone: +962 (6) 5300 130
Fax: +962 (6) 5300 144
P.O. Box 1786 Amman 11821 Jordan
info@globitel.com
Globitel KSA
Riyadh, Saudi Arabia.
Phone: +966 11 2160 206
Fax: +966 11 2160 205
P.O. Box 250014, Office 208, Building 4298, Rubeen Plaza. Riyadh 11391, Saudi Arabia
Globitel UAE
Dubai, UAE.
Phone: +971 4 455 8637
Fax: +971 4 455 8556
P.O. Box 334155 Dubai, United Arab Emirates
Globitel Iraq
Baghdad, Iraq.
Phone: +964 78 28 228 999
Al-Wahda, Al-Karadah, Baghdad